The
JigZone Jigsaw Puzzle is free and requires no extra plug-ins. All that
is required is a java enabled browser.
All modern browsers
include Java support, however it can be "disabled" or not included with
the "lite" version of a browser.
Windows XP
If you have just
upgraded to Windows XP, see the mess Microsoft has created here:
http://www.microsoft.com/java/xp.htm
The plug-in which
will make the puzzle work on Windows XP can be downloaded here:
http://java.sun.com/getjava/download.html
AOL Users
Contact AOL support
for information about free upgrades and configurations to access advanced
web sites.
Windows3.1
and WebTV do not support the Java necessary to run JigZone Jigsaw
Puzzle.
JigZone Jigsaw Puzzle
will work best with Internet Explorer 6 or Netscape 7.
You may experience
difficulties with Netscape 4.
The site no longer
works on Internet Explorer 3 or Netscape 3.
Troubleshooting
If the puzzle will
not load, It is most likley a problem with the Java support. Test if your
browser can load other Java applets by running this bubble
simulation. If you don't see bubbles rising to the top of the page,
your browser has a problem running Java.
Your computer can
have a problem running Java for the following reasons:
Problem |
Solution |
Your
browser supports Java but it has been disabled by the browser's Security
or Advanced options. |
Verify
your browser's "internet options" to ensure that Java is not disabled. |
You are accessing
the internet within a corporation which has a strong firewall. |
Contact
your network administrator for advice. |
You installed
the lite version of a browser which did not include the Java component. |
Download
and install the Java component separately. How you do this depends on which
browser you have. Check you browsers online help for the upgrade procedure,
or contact your ISP if they offer support. For Microsoft browsers, information
about Java can be found at http://www.microsoft.com/java |
Your
computer is screwed up. |
Contact
a computer geek in your area. |
If you need to upgrade
your browser to make it compatible with Jigzone jigsaw puzzle. You may
select from:
If you haven't tried
both of these browsers, it is a good idea to compare them side by side.
The downloads are free, and it gives you an opportunity to decide which
one you like more.
Be sure to download
a browser package which includes Java support. The "basic" package may
not include Java.
I have
upgraded
If you have just
upgraded your browser and now the puzzle does not work, it could be that
you have installed the 'lite' version of the browser which does not include
Java. In this case follow the instructions in your browsers help pages
which explain how to download the Java component separately. For Microsoft
browsers, information about Java can be found at http://www.microsoft.com/java
The puzzle crashes
Microsoft Internet Explorer
Microsoft continually
updates the Java module for Internet Explorer, you should download the
latest version from http://www.microsoft.com/java
It worked yesterday
If the jigsaw works
for a while and then the pieces refuse to clip together or disappear, or
worse. This is probably due to a resource shortage. Clear your browser's
cache (temporary internet files), then restart your computer |